Hilites Group delivers professional property services including maintenance, repairs, surveys, refurbishments, and general building works for residential and commercial properties.
We support landlords, developers, managing agents, businesses, and private homeowners with reliable, high-quality workmanship and clear communication throughout every project.
You can request a quote by:
We aim to respond promptly and will advise whether a site visit is required before issuing a quotation.
Yes, most standard quotations are provided free of charge.
For larger or more complex projects requiring detailed surveys, we will advise in advance if any assessment fee applies.
For straightforward works, we aim to issue quotes within 24 hours of receiving full details.
Larger or multi-trade projects may require slightly longer to prepare an accurate breakdown.
Yes. Hilites Group carries appropriate public liability insurance for the works we undertake.
Documentation can be provided upon request.
Once your quote is approved:
For larger projects, staged scheduling may apply.
For larger jobs or projects requiring significant material purchases, a deposit may be required before works commence.
This will always be clearly outlined within your quotation.
We accept bank transfer as our primary payment method.
Payment terms will be outlined on your invoice.
Availability depends on current workload and project scope.
For smaller maintenance works, we aim to schedule within 48 hours where possible. Larger projects will be booked based on project planning and availability.
Please contact us directly to discuss urgent requirements.
We will advise on availability and response times depending on the nature of the issue.
Yes. We aim to maintain clear communication throughout your project.
For larger jobs, progress updates can be provided at agreed intervals.
If unforeseen issues arise during works:
Yes. We regularly support landlords, property managers, and agents with:
We understand the importance of efficiency and tenant communication.
Yes. Hilites Group can coordinate multiple trades and manage projects from start to finish, ensuring streamlined delivery and reduced disruption.
You can reach us via:
Our team will respond as quickly as possible during working hours.
